Pilot cutover & hypercare

Gate checklist before go-live, then a 7-day hypercare week for the pilot facility

Live production deploy, dual-run migration, and customer data import remain Blocked. This page tracks prototype gates and hypercare drills only.

Phase

Planning

MeevaMed Whitefield

Gates ready

0/6

Close gate gaps

Hypercare

0/7

Not scheduled

Pilot facility

FAC-WF-001

Bengaluru
PlanningGates incomplete

Cutover plan

Go-live gates

Derived gates refresh from UAT / DPA / CERT-In / backup / war-room. Staff training remains manual (Ready or Waived).

GateStatusLink
UAT exit criteria complete
All five MVP day-in-the-life exits ticked on `/uat`.
Blocked

Derived — use Refresh

/uat
Pilot DPA countersigned
Active facilities covered on `/dpa` tracker (counsel PDF still Blocked).
Blocked

Derived — use Refresh

/dpa
CERT-In PoC confirmed
PoC stub confirmed on `/cert-in` before real PHI.
Blocked

Derived — use Refresh

/cert-in
Backup / restore drill passed
At least one passed restore drill on `/backup-restore`.
Blocked

Derived — use Refresh

/backup-restore
Pilot staff trained + roles assigned
Front desk / doctor / nurse / billing walkthrough complete.
Blocked
/access
Go-live comms + rollback owner
War-room contact and rollback decision owner named.
Blocked

Derived — use Refresh

Hypercare week

  • Day 1 — desk + OPD smoke

    Registration, queue, encounter, Rx, FEFO dispense observed live.

  • Day 2 — IPD + billing

    Admit/transfer/discharge and GST invoice spot-check.

  • Day 3 — audit + consent

    Audit log samples; consent toggles; marketing gate verified.

  • Day 4 — incident dry-run

    Walk CERT-In / breach contacts; confirm on-call responds.

  • Day 5 — backlog triage

    Severity triage of pilot tickets; CAPA for P0/P1.

  • Day 6 — ops handoff

    Facility admin owns daily KPIs; vendor on-call hours reduced.

  • Day 7 — hypercare close

    Sign-off checklist; open items tracked; phase → closed.